Privacy Policy

L.I.F.T Assure International (“we”, “our”, “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information you provide through our website, contact forms, and related services.

1. Information We Collect

• Contact details: name, company, email address, phone number.
• Project details: project location, service requested, notes you provide.
• Files and documents: drawings, studies, photos or related materials you upload.
• Technical data: IP address, browser type, and basic usage data for security and analytics.

2. How We Use Your Information

• Respond to enquiries and provide requested services.
• Schedule consultations or call-backs.
• Send important updates about your requests.
• Improve our website and services.
• Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal information. We may share information only when:

• Required by law or to protect our legal rights.
• Necessary to fulfil a service (e.g., secure third‑party email/cloud providers).
• With your consent.

4. Data Storage and Security

• Your information is stored using reputable providers with appropriate security measures.
• Uploaded files may be stored on secure Google services.
• Access is limited to authorised personnel on a need‑to‑know basis.

5. Data Retention

We retain information only as long as necessary to fulfil the purposes described above and to meet legal or contractual requirements. When no longer needed, we securely delete or anonymise the data.

6. Your Rights

Subject to applicable law, you may:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data (subject to legal/contractual limits).
• Withdraw consent at any time.

To exercise these rights, contact us at assureliftint@gmail.com.

7. Cookies and Tracking

Our website may use cookies or similar technologies for functionality and basic analytics. You can adjust your browser settings to decline cookies, though this may impact site functionality.

8. International Clients

As we serve international clients, your information may be processed in South Africa and other locations where our partners operate. We ensure appropriate safeguards for cross‑border data handling.

9. Updates to This Policy

We may update this policy from time to time. The “Effective date” above indicates the latest version. Material changes will be posted on this page.

10. Contact Us

Questions about this policy or our data practices? Email assureliftint@gmail.com.

If you are a data subject in a jurisdiction with specific privacy rights (e.g., POPIA, GDPR), we will honour your rights under the applicable law.